Customer support

Access and use of this website are subject to the following conditions:

When using this website the user will have the conditions of use, which may be updated from time to time. We advise you to visit this page regularly to be aware of any changes that may arise.
We reserve the right to withdraw or change products and services without prior notice.
We are not responsible if, for any reason, this website is unavailable within a certain period of time.
Personal data relating to minors under 18 years of age will not be considered, nor will any order placed by them be recognized.
Carocha Gold is not responsible for damages or losses of any person, which may arise from the use of any information contained in this website.



To comply with the provisions of Law No. 144/2015, of 8 September, we inform that, in the event of a dispute, you will be able to use the following entities for the alternative resolution of consumer disputes:

1. Centro de Informação de Consumo e Arbitragem do Porto

http://www.cicap.pt ou Rua Damião de Góis, 31, Loja 6, 4050-225, Porto